Culture Transformation at LAS

“In such a pressurised working environment, we turn to ML&C for expert learning support to colleagues across the London Ambulance Service. They are so responsive and are a hit with our delegates! Thank you ML&C for everything you do for us and the NHS.”

Jules Potter
Associate Director, Strategic Organisational Development & Talent

We have worked with the following teams across LAS

  • Emergency Ops and Critical Incident Team
  • Ambulance Ops Senior Team
  • Ambulance Ops Location Group Managers
  • Violence Reduction Team

…and the following leaders

  • Chief Paramedic
  • Director, Emergency Ops and Critical Incident Team
  • Director, Ambulance Ops
  • Associate Director, Strategic Organisational Development & Talent

Some of the topics we’ve supplied to LAS

  • Interview skills for interviewers
  • Performance management
  • Stress assessment toolkit
  • Minute writing
  • Planning/running a recruitment campaign
  • Appraise with values
  • Challenging conversations
  • Communication skills
  • Communication through teamwork
  • Giving and receiving feedback
  • Recruit with values
  • Values-based interview skills
  • Action Learning Sets

Interested to learn more about Training with an NHS Preferred Supplier